Saturday 11th May
As I get older I find I have become far less tolerant of stupidity, specifically of people doing their job badly. Incompetence should never be rewarded, but it seems that the level of actual competence is diminishing as the years go by. Maybe it is an over-reliance on computers, where people trust that the spreadsheet must always be right and stop thinking for themselves. Maybe it stems from the fact that when I started working, way back in the last century there was precious little employee protection – quite simply if you were incompetent you got sacked.
Now, I would be the last to want to scrap the employment protection laws, and I have unfortunately seen from the employer’s side how redundancy is used as a tool to get rid of ‘troublesome’ staff, and it is grossly unfair. But there is also an element of ‘couldn’t care lessism’ that has crept into many people’s performance of their work. Do they never think to themselves what a poor job they are doing? Do they never question whether they are actually earning their wages at all?
And almost every day I come across incompetence; new starters missed off the wages even though they have worked a whole week, and the stupid manager asks where the payslip is, not even bothering to see if they had included them on the wages schedule; managers deciding that it wasn’t necessary to do the weekend’s banking until Wednesday, even though Monday was a Bank holiday, for some reason as Tuesday isn’t a normal banking day let’s just keep four days cash in the safe; managers neglecting for weeks to print off a new supplier’s e-mailed invoices.
I try not to get angry, because getting angry only hurts me, but honestly if I cock-up I feel terrible and do all I can to rectify my mistake. It is the nonchalant shrug of the shoulders that really irritates. Everyone makes mistakes, but you will never learn from them unless you take it seriously and realise the damage and extra work for someone else you have caused.